India:
Globalisation
and IT Development
Sankaran
Krishna
|
Introduction
It
is hoped that the
success of India's
Information Technology
(IT) sector over
the last decade
will be the harbinger
of a more widespread
developmental surge
that will, in the
not too distant
future, propel the
country into the
ranks of the first
world. The links
between the growth
in this sector,
the country's wider
economic liberalisation
program initiated
in 1991, and the
worldwide process
of neo-liberal globalisation
dating back to about
1980, are often
assumed and asserted.
Indian success in
the IT sector thus
serves as a symbol
of both: the need
for inward-looking
countries to liberalise
their economies,
encourage foreign
investment, and
emphasise exports;
and the positive
benefits that have
accrued to poorer
countries from participation
in the world economy.
Without
belittling the positive
developments over
the last fifteen
years in India's
IT sector, this
paper suggests that:
-
the scale of
the IT sector
relative to
the rest of
India's economy
is so miniscule
that one's expectations
about this sector
as a catalyst
for a wider
societal transformation
need to be more
realistic;
-
that
the linkages
between the
IT sector and
the rest of
India, on the
one hand, and
the needs of
the world's
developed economies,
on the other,
raise questions
about its 'enclave'
character and
its consequent
potential to
transform India;
-
that
using India's
IT sector, or
its economic
performance
since 1991,
as emblematic
of the fundamental
soundness of
the model of
neo-liberal
economic development
(encouraged
by organisations
like the International
Monetary Fund,
the World Bank,
the World Trade
Organisation,
and underwritten
by powerful
nation states
like the United
States and the
United Kingdom)
is historically
and empirically
unsustainable;
and
-
that
the reduction
of rural poverty
and unemployment
demands the
sort of direct,
state-led intervention
efforts that
the neo-liberal
orthodoxy strongly
discourages.
The
paper concludes
with some thoughts
on the implications
of the above analysis
for the development
of South Asia as
a whole in the era
of neo-liberal globalisation1.
India's
IT Sector
Twenty
five years ago,
books and articles
on India's political
economy would not
have found it necessary
to mention something
called the Information
Technology sector
as it was practically
non-existent. Barring
the high profile
exit of IBM from
India (as it did
not wish to dilute
its foreign majority
ownership), the
fledgling domestic
computer and information
industry did not
command much attention.
Less than ten years
ago, in 1996-97,
the IT sector of
India, comprising
software development
and services, contributed
about 0.72 per cent
of the country's
overall GDP and
was less than US$
2 billion in size.
Even this represented
a significant growth
compared to its
miniscule size in
the previous decade.
Thereafter, the
IT sector has averaged
double-digit growth
every year, so much
so that by 2001-02,
it had risen to
close to US$ 10
billion and constituted
just over 2 per
cent of the overall
GDP. Today, it is
estimated that the
industry will have
surpassed US$ 15
billion in 2004
and comprise about
2.64 per cent of
the nation's GDP.
The IT sector's
performance is most
impressive when
seen in terms of
its share of India's
exports: this has
risen from US$ 1.1
billion in 1996-96
(representing 3.2
per cent of overall
exports) through
US$ 6.21 billion
in 2000-01 (13.8
per cent of exports)
to over US$ 12 billion
today which constitutes
as much as 21.3
per cent of the
country's overall
exports. While these
figures look more
impressive largely
on account of the
highly inward-looking
character of Indian
economic development
in the decades from
1947 to 1991 (when
India's share in
world trade was
less than 0.5 per
cent), and the fact
that the relatively
low-skilled Information
Technology Enabled
Services (ITES)
or Business Process
Outsourcing (BPO)
has been combined
with the software
sector to inflate
the actual numbers,
within the context
of India's post-independence
export performance
they do merit attention.
Given the prominence
accorded in the
Indian media to
companies like Tata
Consultancy Services,
Wipro and Infosys,
the celebrity status
of individuals such
as Aziz Premji and
Narayanamurthy (the
CEOs of the latter
two companies),
and the belief that
IT is the entering
wedge of a larger
social transformation
of India, it is
reasonable to ask
how many Indians
are employed by
this sector. In
a country with a
population of about
1.1 billion people,
and a workforce
of well over 400
millions, the IT
sector employed
about 650,000 individuals
in 2003. Of this
miniscule number,
about 205,000 are
in software exports,
about 160,000 in
ITES or BPO, about
25,000 in the domestic
software industry,
and 260,000 in what
the chief trade
organisation of
the industry, the
National Association
of Software and
Service Companies
(NASSCOM), has described
as “user organisations”.
The ITES-BPO sector
comprises mundane
and low-skill tasks
like telephone call-centers
(which account for
as much as 70 per
cent of the BPO
sector's overall
earnings), and transcribing
health insurance
claims filed in
countries like the
United States (which
represents about
20 per cent of BPO
earnings). Only
about 10 per cent
of earnings in the
BPO sector arise
from slightly higher
level skill-based
work, and even this
is in the nature
of assessing insurance
claims. NASSCOM
estimates that total
employment in the
IT and BPO sectors
together will reach
about 1,483,000
in 2009, and about
3,689,000 in the
year 2012.
At present, the
IT sector in India
accounts for two-thirds
of one million people,
about 65 persons
out of every 100,000
Indians. Even assuming
that NASSCOM's expectations
regarding future
employment turn
out to be accurate,
clearly the IT sector
will remain an extremely
small fraction of
the overall labor
force of the country
for years to come.
The numbers employed
in the IT sector
also need to be
assessed against
the overall labour
situation in India.
India needs to generate
about 8 million
to 10 million new
jobs every year
just to absorb the
new entrants into
the workforce and
not see the unemployment
situation worsen.
Despite growth rates
of 6 per cent per
annum achieved in
recent years, the
economy is adding
only 3.6 million
jobs every year.
Higher growth rates,
especially when
based on export-promoting
industrialisation,
do not necessarily
translate into larger
employment. Between
1991 and today,
both the total number
of unemployed and
the rate of unemployment
have risen, not
fallen. In rate
terms it has gone
up from 5.99 per
cent to 7.32 per
cent and in numbers
it has gone up from
20.13 millions to
26.58 millions.
Even if an optimistic
growth rate of 6.5
per cent per annum
is assumed for the
next decade, the
unemployment situation
is going to worsen
in the short and
medium-run. The
social and political
costs of adding
close to 4 million
educated unemployed
every year to the
nation is difficult
to imagine but may
well come to pass
in the near future.
In fact, figures
show that the IT
sector's labor profile
is rife with contradictions
typical of a post-colonial
society. On the
one hand, India
produces close to
300,000 graduates
in IT-related fields
each year more than
the employment prospects
in the sector, today
or in the near future.
Yet, given the highly
variable quality
of these graduates
and the schools
they come from,
no more than about
40,000 of them are
immediately employable
in the skill-intensive
sectors of IT. There
emerges the paradox
of tens of thousands
of IT graduates
going unemployed
while the elite
companies- both
Indian and multinational
are competing fiercely
with each other
to hire the graduates
from a small handful
of the best technological
institutions. It
is estimated that
of the 1.1 million
jobs in the field
that will come available
by 2008, about 280,000
will go unfilled
at present rates
of graduation from
the better schools
and diploma mills.
Similarly, the available
labor pool for the
low skill BPO sector
is huge estimated
at close to two
million at least
-- and yet turnover
in these jobs is
very frequent and
wage inflation is
common as the different
companies bid against
each other for the
trained 'unaccented'
English speakers
with a few years
of experience. The
gender biases in
the two sectors
the more skill intensive
software section
versus the more
basic BPO section
are revealing as
well. Males outnumber
females by a 7 to
3 margin in the
former while women
outnumber men in
the ration 65 to
35 in the latter
sector. Regionally,
employment in the
IT sector is highest
in the south (with
44 per cent) while
the east is far
behind at less than
7 per cent of the
jobs.
It would be fair
to assume that as
globalisation intensifies
and Indian companies
in the IT sector
prove their mettle,
a movement towards
the more high-end
and high-skilled
areas will inevitably
follow there is
already plenty of
evidence to support
such an assumption
in the case of the
best companies such
as Infosys, Wipro,
TCS, HCL, Satyam,
and others. The
problem is that
such a movement
towards the more
skill- and value-added
end of the production
cycle, while it
bodes well for the
growth and maturity
of the IT sector,
does not necessarily
spell good news
as far as the generation
of jobs is concerned.
The higher end work
tends to be less
employment generating
than the low-skill
sector and this
is one of many instances
where global competition
has a logic that
does not play to
the comparative
advantage of labour-surplus
societies like India.
A couple of examples
illustrate this
problem clearly:
Two companies that
have shown the ability
to compete and survive
in a global marketplace
-- Tata Motors and
Bajaj Automobiles
-- have both modernised
their production
structures in ways
that have diminished
employment rather
than increase it.
In 1994, Tata Motors
needed 35,000 workers
to manufacture 129,400
vehicles, whereas
by 2004 it was producing
311,500 vehicles
with a significantly
smaller labor pool
of just 21,400 workers.
The 'productivity'
of Bajaj's plants
has been even more
dramatic. Whereas
in the mid 1990s,
Bajaj manufactured
a million two-wheelers
with about 24,000
workers, today it
produces more than
twice that many
with less than half
the workforce 2.4
million scooters
with only 10,500
workers. The increasing
reliance on technology-intensive
notions of productivity
comes at a time
when public sector
enterprises are
being shut down,
and unions are losing
their clout as India's
links with the world
economy intensify.
Technological efficiency,
productivity and
modernisation are
not abstract and
universal concepts,
desirable at all
times and in all
places. The ability
of Indian firms
to be regarded as
productive and efficient
by world-standards
set by societies
where labor is costly
and frequently scarce
- might well have
consequences that
are detrimental
from the point of
view of national
needs or priorities.
This disjuncture
between export-oriented
sectoral growth
and overall social
needs is worth underlining
in the context of
the enclave-like
character of the
IT sector in India
and its linkages
to the national
and global economies.
High-Tech
Enclaves, State
Subsidies and Social
Costs
In a provocative
recent essay, Balaji
Parthasarathy asks
if it is not more
appropriate to refer
to Bangalore as
Silicon Valley's
India rather than
India's Silicon
Valley. His point
is that as one of
the world's leading
sites of off-shore
computer software
production and services,
Bangalore's growth
and economic dynamism
has little or nothing
to do with the hinterland
just outside the
headquarters of
companies like Wipro
and Infosys, and
everything to do
with the needs of
global corporations
based in places
like California's
Silicon Valley.
It is the growth
of an enclave oriented
to the satisfaction
of demands generated
elsewhere, and conforming
to the logic of
a globalising economy
largely dictated
by the needs of
a handful of affluent
or developed societies.
The Indian software
industry is in,
but not of, the
country that surrounds
it. This inevitably
impacts the originality
of the ideas generated
and their relevance
to the needs of
India.
The
extraverted character
of development in
India's IT sector
is reflected in
the fact that software
exports from India
were more than three
times the size of
the domestic software
and services market
in 2001-02 (this
in a world where
every seventh person
is Indian) - and
the gap was set
to widen even further
in the next year.
The combination
of the relative
immobility of labor
across national
boundaries (thus
maintaining differential
wage rates across
the world) alongside
the selective (and
rapidly growing)
transnational mobility
of other factors
of production under
conditions of globalisation
notably capital,
information, technology,
commodities such
as standardised
information processing
packages, software
platforms and programs,
computers, and the
like has created
a comparative advantage
for spaces like
Bangalore. In the
initial years, Indian
software engineers
were sent to U.S.
corporations to
work on-site a sort
of contract-based
temporary export
of manpower aptly
called “body
shopping”
but were still essentially
paid wages that
were more consonant
with their home
countries rather
than the on-site
locales. In later
years, this was
replaced by the
now common off-shore
model wherein the
work is done within
India in places
like Bangalore,
Hyderabad, Chennai,
Mumbai, Gurgaon,
and others. Whereas
on-site contracts
generated 90 per
cent of the earnings
of leading Indian
companies in 1988,
this had fallen
to 41 per cent by
2003. Whether in
the form of body-shopping
or as off-shore
production, it is
precisely these
disjunctures within
the world economy
that create the
possibility of accumulation
and growth under
capitalism. By the
same token, to expect
these conditions
to be generalised
to a subcontinent-wide
economic growth
is both unrealistic
and flies in the
face of historical
experience. It is,
therefore, not surprising
that Anthony D'Costa
reaches for the
well-worn Marxian
idea of ‘uneven
and combined development’
in the global economy
and within India
itself - to characterise
the rapid growth
of, and the limits
to, India's software
industry in recent
years.
Such developmental
enclaves might be
justified on grounds
that there will
be spin-offs from
their growth that
radiate out into
the rest of the
country. On this
score, the evidence
from India's IT
sector is not compelling,
at least as yet.
In fact, the state
subsidy element
in India's IT sector
is inescapable and
arguably one of
the main reasons
for its recent success.
While popular media
coverage, often
with an unreflective
neoliberal bias,
portrays this sector
as proof of what
Indians can accomplish
in the absence of
state intervention,
the reality is precisely
the opposite. As
early as 1986, during
Rajiv Gandhi's regime,
the software sector
was earmarked for
special attention
both on account
of its export potential
and for the domestic
market. The incentives
provided at the
time comprised a
ten year tax holiday,
complete (100 per
cent) income tax
exemption on export
earnings in the
software sector,
export subsidies,
and the free import
of both hardware
and software requirements
of these companies
to help them gain
a foothold in the
world market. This
was followed in
the early 1990s
by the removal of
restrictions on
foreign technology
transfers, with
the state providing
subsidised venture
capital for software
developers. Software
Technology Parks
equipped with telecommunications
infrastructure and
other essentials
were also set up;
a vast majority
of today's successful
firms in the IT
sector are housed
in these parks.
State promotion
of the IT sector
has been further
augmented in the
post-1991 era as
various states within
the Indian Union
have competed with
each other (and
sites in countries
outside India) to
attract investment
by offering even
greater incentives
in the form of tax
breaks, subsidised
infrastructure,
and other essentials.
Given
the high-technology
and import-intensive
nature of the software
sector, a true cost-benefit
calculus and the
real gains accruing
to India's export
earnings form this
sector remains to
be conducted. Once
the subsidy element
is worked out, the
actual contribution
of the IT sector,
as a whole, to national
prosperity and trade
balances is nowhere
near as large as
commonly believed.
Similarly, while
at a symbolic level
the success of the
companies has made
cities like Bangalore
and Hyderabad famous
the world over,
how much these companies
have contributed
to the revenue coffers
of the city and
state is yet to
be assessed systematically.
Nor has there been
any systematic investigation
of the opportunity
costs investment
in other sectors
that were foregone
due to an emphasis
on IT of state subsidisation
of this high-profile
segment of the economy.
What
the average citizen
living in these
cities has experienced
are the negative
fallouts of such
rapid urbanisation
-- spiralling real
estate prices and
localised inflation;
traffic jams and
vehicular pollution;
strain on urban
resources like roads,
water supply, electricity
and the like. The
social problems
on account of the
sudden increase
in the numbers of
young (the median
age of the employees
in the IT sector
is 27), affluent
and free-spending
segment of the population
in a wider context
of scarcity and
unemployment can
well be imagined.
The relative absence
of any positive
leakage from the
IT sector into the
economy that surrounds
it is one of the
main reasons for
the electoral defeat
of the ruling parties
in states like Karnataka
and Andhra Pradesh,
and the failure
of the BJP-led central
government to be
re-elected to a
majority in the
parliament. The
BJP's campaign theme
in the parliamentary
elections of 2004,
titled “India
Shining”,
made much of India's
success in select
fields such as auto
component exports
and information
technology; the
booming stock market;
the healthy reserves
of foreign exchange;
a bumper harvest
(on account of a
strong monsoon);
and a momentary
spurt in the annual
GDP growth rate
in excess of 8 per
cent in the year
2003-04. The message
clearly did not
resonate in much
of India, especially
outside the high-growth
enclaves. Enclave
growth may make
for over-optimistic
and selective media
coverage, but clearly
does not translate
into popular support
when it comes to
elections based
on universal suffrage.
Neo-liberalism,
Globalisation and
Poverty
Neo-liberalism
-- a set of economic
(and attendant socio-political)
beliefs that characterise
attitudes towards
development in the
world today. Essentially,
this view holds
that the intensification
of world trade,
and the continued
and enhanced participation
of all countries
in this trade, is
bound to have beneficial
consequences for
everyone. It is
also the single
best way to reduce
global poverty.
Such participation
is best done by
private enterprises
operating under
liberal trade regimes
(without tariffs
and other restrictions)
which encourage
foreign investment,
and adopt an export
orientation. In
order to capitalise
on their respective
comparative advantages
in the global marketplace,
countries are advised
to allow their currencies
to attain a 'natural'
exchange value relative
to the world money
market which has
often meant a sharp
devaluation at the
onset of their adjustment
to neoliberal economic
programs. They are
further encouraged
to minimise state
intervention, especially
in the form of support
and subsidies to
underprivileged
sectors, as this
supposedly crowds
out private investment,
encourages fiscal
irresponsibility
and budget deficits,
and constitutes
a disincentive to
the poor to actively
seek to better their
lives. Thus, developing
societies are urged
to minimise their
fiscal and budget
deficits through
tight and deflationary
policies. They are,
moreover, urged
to either sell off
(privatise) or close
down their bloated
and over-employing
public sector corporations,
and adopt hard-line
policies towards
labor unions. They
are encouraged to
outline clear-cut
'exit' policies
for investors should
their ventures no
longer be profitable.
The main engine
for growth and employment
is private enterprise
in the world market,
and states or governments
are seen as little
more than facilitators
who underwrite the
legal and economic
contracts that enable
such trade, and
keep labor quiescent.
Globalisation,
which in its contemporary
incarnation can
be dated back to
about 1980, is the
intensification
of economic links
between countries
through trade of
information and
communications technologies,
and in the mobility
of capital, commodities
and (selective)
segments of international
labor, along neo-liberal
principles or policies.
The re-entry of
the once-closed
economies of the
East bloc following
the collapse of
the Soviet Union,
the entry of China
in a big way into
international trade,
and the similar
change in India's
attitude towards
participation in
world trade, are
some of the critical
changes that warrant
the label 'globalisation'
to describe the
last couple of decades.
Both globalisation
and neo-liberalism
are underwritten
by a core set of
institutions (the
International Monetary
Fund, the World
Bank, and the World
Trade Organisation),
countries (notably
the United States
and the United Kingdom),
media institutions
(such as the Economist,
the Financial Express,
and the Wall Street
Journal), and, more
generally, by a
global middle-class
that sees these
economic policies
and ideology as
'common sense'.
A key reason for
the dominant status
attained by neo-liberal
doctrines is the
belief that the
last two decades
of rapid increase
in global trade
have also seen the
most substantial
reduction in global
poverty in the last
150 years. With
the exception of
sub-Saharan Africa,
it is argued, other
parts of the world
economy, due to
their enhanced participation
in world trade along
neo-liberal lines
recommended by the
World Bank-IMF combine,
have seen higher
growth rates and
reduced poverty.
Moreover, it is
claimed that it
is precisely in
countries that have
most increased their
participation in
world trade in recent
decades -- notably
China and India
-- that the sharpest
increases in growth
rates have occurred,
and the most consequential
impacts on poverty
reduction achieved.
Since these two
countries by themselves
constitute as much
as 38 per cent of
the world's population,
this would seem
to be a robust illustration
of the veracity
of the neo-liberal
model pushed by
the World Bank and
the IMF.
Careful
analysis of such
claims by, among
others, the political
economist Robert
Wade, indicate that
they need to be
severely qualified.
Not only are the
estimates regarding
poverty reduction
by the World Bank
consistently prone
to exaggeration
(due to the measures
chosen), the claimed
reduction in poverty
has, in all likelihood,
been accompanied
by an increase in
global inequality.
He notes that ‘…
it is likely that
the Bank's numbers
substantially underestimate
the true numbers
of the world's population
living in extreme
poverty, and make
the trend look brighter’.
He does go on to
note that ‘…
it is quite plausible
that the proportion
of the world's population
living in extreme
poverty has fallen
over the past 20
years or so.’
On the inequality
front, Wade notes
that while a country
like India may be
momentarily (and
very slowly) narrowing
the gap between
itself and middle-level
countries like Brazil
or Argentina, the
gap between the
developing and the
developed worlds
remains as large
as ever and is,
in fact, widening
even more. He further
points out that
using India, and
especially China,
as illustrations
of the benefits
of greater participation
in the world economy
on a neo-liberal
model is ahistorical
and distorts the
reality. As he observes,
“Certainly
many countries including
China and India
have benefited from
their more intensive
engagement in international
trade and investment
over the past one
or two decades.
But this is not
to say that their
improved performance
is largely due to
their more intensive
external integration.
They began to open
their own markets
after building up
industrial capacity
and fast growth
behind barriers.
In addition, throughout
their period of
so-called openness
they have maintained
protection and other
market restrictions
that would earn
them a bad report
card from the World
Bank and IMF were
they not growing
fast. China began
its fast growth
with a high degree
of equality of assets
and income, brought
about in distinctly
non-globalised conditions
and unlikely to
have been achieved
in an open economy
and democratic polity”.
In other words,
it is not merely
an open economy
and the neoliberal
model that explains
the relatively high
growth rates of
countries such as
India and China
in recent years,
but their prior
historical emphasis
on self-reliance,
import substitution,
protectionist barriers,
and active state
intervention. In
the case of China
(and South Korea,
Taiwan and Japan
in earlier decades),
it also had to do
with a restructuring
of agrarian relations
that eliminated
concentrated land
holdings.
If
the global picture
on poverty reduction
and inequality under
the neoliberal regime
is, at best, inconclusive,
and at worst, over-optimistic,
the data from India
since 1991 gives
us a better basis
on which to assess
the growth prospects
after liberalisation.
Inter alia, it will
allow us to assess
whether or not the
enclave model of
growth in the IT
sector is a harbinger
of wider economic
development.
At an aggregate
level, liberalisation
begun in mid-1991
has not had a dramatic
effect on overall
GDP growth rates.
According to the
government's statistics,
GDP growth in the
1980s was 5.6 per
cent per annum and
this increased to
just 5.8 per cent
per annum in the
1990s, which is
both statistically
and otherwise insignificant.
Given the abysmal
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